At www.maiye.in , we are committed to providing a seamless shopping experience for our valued customers. Our shipping policies are designed to ensure that your orders are delivered in a timely and efficient manner. Please take a moment to review our shipping policies outlined below:
1. Shipping Locations: We currently offer shipping services across India, covering most states, cities, and towns. Please note that certain remote areas might have limited or no delivery service. You can check the availability of shipping to your specific location during the checkout process.
2. Shipping Partners: We have partnered with reputable and reliable courier services to ensure the safe and timely delivery of your orders. Our shipping partners are selected based on their track record of delivering products securely.
3. Shipping Charges: We offer free standard shipping on all orders above INR 2000-/-. For orders below this amount, a nominal shipping fee will be applied to cover shipping and handling costs. The exact shipping charges will be displayed during the checkout process.
4. Delivery Timeframes: a. Standard Shipping: Your order will be delivered within 3 to 7 business days, depending on your location. Please allow additional time for orders placed during weekends or public holidays.
b. Express Shipping: For customers who wish to receive their orders sooner, we offer an express shipping option at an additional cost. Express delivery generally takes 3 business days and is available for select locations.
5. Order Processing: Once your order is successfully placed and payment is confirmed, our team will begin processing your order. This involves packing, quality checks, and coordinating with our shipping partners. You will receive an email confirmation with tracking details once your order is dispatched.
6. Tracking Your Order: You can track the status of your order using the provided tracking number. This allows you to monitor your package's journey from our warehouse to your doorstep.
7. Multiple Shipments: In case you've ordered multiple items, they might be shipped from different warehouses or locations to ensure faster delivery. You will receive separate tracking details for each shipment.
8. Delayed Shipments: While we strive to deliver your orders within the estimated timeframes, there might be occasional delays due to unforeseen circumstances such as natural disasters, public holidays, or logistical challenges. If your order is significantly delayed, our customer support team will keep you informed and work to resolve the issue promptly.
9. Change of Delivery Address: Once an order is placed, the delivery address cannot be changed. Please ensure that the provided address is accurate and complete before confirming your order.
10. Undeliverable Packages: If a package is undeliverable due to incorrect address, multiple failed delivery attempts, or recipient refusal, it will be returned to us. In such cases, our customer support team will reach out to you to arrange for re-delivery or refund.
Please feel free to contact our customer support team if you have any questions or concerns regarding our shipping policies. We are here to assist you and make your shopping experience as enjoyable as possible.
www.maiyee.in is committed to making every step of your shopping journey delightful, from placing an order to receiving it at your doorstep. Thank you for choosing us for your fashion needs. Happy shopping!